Creating a World of Endless Possibilities

Our Vision

Creating a world where dreams become reality,
barriers are broken, and every individual is empowered to thrive.


Our Mission

Guided by unwavering focus and a deep sense of compassion, we strive to achieve our vision.

In doing this, we effect change by breaking barriers and creating stronger, united communities.

Through meaningful connections and collaboration, we aim to empower individuals, inspire change, and build a future where every person feels supported, valued, and part of something greater.

OUR 12 POINTS OF CULTURE

At TruAssist Tribe, our culture is built on care, connection, and shared responsibility.
It shapes how we support our Tribe, how we work together as a team, and how we contribute to our community every day.

1 - Excellence

We take pride in our work and strive for the highest standards in everything we do.

2 - Integrity & Trust

We are honest, transparent, and ethical, creating a culture where trust and reliability are the foundation of every relationship.

3 - Innovation

We encourage curiosity, creativity, and continuous improvement, welcoming new ideas that help us do better.

4 - Accountability

We take responsibility for our actions and outcomes, and we support each other to learn, grow, and improve.

5 - Collaboration

We work together with openness and respect, valuing teamwork, communication, and strong partnerships.

6 - Client-Focused

We place our Tribe (participants, families, and carers) at the centre of all decisions, listening to what matters most to them.

7 - Respect

We treat everyone with dignity, empathy, and fairness, recognising the unique experiences and perspectives each person brings.

8 - Diversity & Inclusion

We celebrate diversity and foster an inclusive, culturally safe environment where everyone feels welcome and valued.

9 - Empowerment

We encourage our Tribe and our team to have a voice, make informed choices, and take meaningful control over their lives.

10 - Social Responsibility

We care about our community and actively contribute to positive social change and connection.

11 - Balance & Wellbeing

We support a healthy balance between work and life and prioritise the physical, emotional, and mental wellbeing of our people.

12 - Safety

We are committed to creating safe environments that protect the physical, emotional, and psychological wellbeing of everyone we support and work with.

Our Principles, Our Promise.

T – Teamwork 

R – Respectful & Reliable

U – Unique individualised needs

A – Accommodating & Attentive

S – Skillful & Substantive

S – Supports your decision making

I – Independence Facilitators

S – Succeed in living your best life

T – Trust us on your journey